Meet Sava, a secure AI co-worker for customer success teams, equipped with superhuman knowledge and expertise to help companies succeed
GDPR compliant. Data encrypted at rest with AES 256 and in transit with TLS 1.2+. ISO and SOC2 coming soon.
Delivering transformative
automation
Customer success and experience leaders rely on Sava to deliver real results by automating complex core workflows. We refer to it as AI for maximizing Lifetime Value (LTV).
„We’ve experienced notable improvements in sales and conversion rates, thanks to Sava. Working with their team has enabled us to make more informed decisions and stay ahead of market trends. It has become a crucial part of our operations.”
28%
lower Churn Rates for Global BPO leader.
28%
lower Churn Rates for Global BPO leader.
77%
higher Sales per Hour for Enterprise customer.
28%
lower Churn Rates for Global BPO leader.
„Sava’s AI agents empower X customer service representatives to stay in a constant state of improvement, enhancing sales efficiency and knowledge – ultimately ensuring our customers are more satisfied than ever before.”
AI-driven customer success superiority
Boost Performance
Get personalized, world-class coaching for your agents, tailored to your goals, guidelines, and best practices, all delivered seamlessly within their workflow.
Manage teams effortlessly
Ask Sava any question related to your business or performance, and receive instant, actionable
insights. Sawa provides real-time guidance by continuously analyzing your customer call,
conversations, business metrics, performance data, and more.
Make data-driven decisions faster
Sava automatically analyzes all of your agent-customer calls and interactions, ensuring they meet quality and compliance standards. It also reminds of key issues in order of priority, highlighting what
needs immediate attention and action.
From Conversation to Intelligence to Success with our Sava AI
Transform conversations into actionable intelligence and increase Life Time Value with our Sava AI. Our AI Agent is purpose-built with AI-powered voice intelligence at it’s core, designed to uncover and identify what truly drives long-term customer value and to maximize it.
- Real-time customer insights
- Intent signal identification alerts
- Auto-tailored experience and relation strategies
Built with your security and privacy in mind
GDPR Compliance
We go beyond legal requirements and GDPR to safeguard your information. Our robust data protection measures ensure privacy is always respected.
Your data, your control
You choose how long we keep your audio data, if at all. You have control over your data retention period, ensuring your privacy preferences are respected.
Sava Privacy Guard
Our proprietary AI-powered tool is your digital shield for automatically redacting personally identifiable information (PII) to fortify your privacy.
Manage your teams smarter and more efficiently
By automating intricate workflows, leveraging AI to derive valuable customer insights, and seamlessly connecting both quantitative and qualitative data, we uncover hidden opportunities and insights. This approach represents the next evolution in managing customer success teams, enabling them to operate more efficiently and deliver outstanding results.
Built to empower agents and managers
For Agents and Reps
Augment your work with a superhuman AI co-worker on your side
- Real-time coaching to help you succeed
- Reminders of what's most important, in order of priority
- Engage with customers with confidence
For Managers
Sawa is the super power of purpose-built customer success AI on your side
- Amplify your business with AI-driven insights
- Ensure your best practices for coaching and QA
- You are in control
Real People. Real Results
Learn from industry experts why Sava’s AI Agent is key for Customer Service and Success teams who are focused on transforming cost centers to profit centers.
Frequently Asked Questions
What is Sava?
Sava offers a new solution that automates many of the complex workflows essential to successfully managing and enhancing customer success efforts.
What sets Sava apart is our expertise in advanced Sava AI. Unlike other solutions that rely solely on transcription analysis, we go deeper. We analyze and understand all your customer interactions, grasping not only what was said but also critical nuances like energy, confidence, customer satisfaction signals, and much more. This allows your team to proactively support customers and drive long-term success.
What sets Sava apart is our expertise in advanced Sava AI. Unlike other solutions that rely solely on transcription analysis, we go deeper. We analyze and understand all your customer interactions, grasping not only what was said but also critical nuances like energy, confidence, customer satisfaction signals, and much more. This allows your team to proactively support customers and drive long-term success.
How does it work?
Sava integrates seamlessly into your existing customer success tech stack. By leveraging sophisticated Sava AI analysis, it deeply understands all your customer interactions, automatically taking the right actions. These include providing immediate personalized coaching to your agents, delivering quality assurance reports to managers, and much more. Sava is designed to fully comprehend your agent-customer conversations, enabling your team to better support customers, enhance satisfaction, and ensure compliance, all while driving successful outcomes and exceeding targets.
How secure is Sava?
We are committed to adhering to European Data Privacy & Security standards, ensuring full compliance with the EU's rigorous data protection requirements. Our solution is fully GDPR-compliant, keeping your data secure at all times.
Data is encrypted at rest with AES 256 and in transit with TLS 1.2+. ISO and SOC2 certifications are coming soon.
For more details, please visit our security page.
Data is encrypted at rest with AES 256 and in transit with TLS 1.2+. ISO and SOC2 certifications are coming soon.
For more details, please visit our security page.
Who is Sava for?
Sava is purpose-built and specifically designed for Customer Success and Experience teams looking to maximize their impact. It's ideal for Customer Success professionals aiming to enhance customer retention, identify upsell opportunities, and drive long-term satisfaction, while also helping service teams transform from reactive units into proactive, value-generating forces.
Whether you're focused on improving customer satisfaction or empowering your team to spot and act on growth opportunities, Agaton offers the intelligent support needed to help you achieve these objectives.
Whether you're focused on improving customer satisfaction or empowering your team to spot and act on growth opportunities, Agaton offers the intelligent support needed to help you achieve these objectives.
How is Sava used?
Sava is designed to seamlessly integrate with your existing systems and processes.
Our AI Agent collects all necessary data and delivers its insights—such as coaching, reporting, and more—through the channels of your choice (Email, CRM, Teams, Intercom, Slack, etc.), boosting your team's productivity without interrupting their workflow.
Our AI Agent collects all necessary data and delivers its insights—such as coaching, reporting, and more—through the channels of your choice (Email, CRM, Teams, Intercom, Slack, etc.), boosting your team's productivity without interrupting their workflow.
How does pricing work?
Please reach out to sales@withsava.com for more information on pricing.
Is Sava trying to replace my team?
One of our core beliefs is that to excel in Customer Success, you need a combination of human expertise enhanced by the best of AI. Building trusted relationships and rapport with customers has never been more crucial to driving long-term success.
Our AI Agent is designed to act as an autonomous AI co-worker, automating many of the complex workflows that currently prevent teams from fully focusing on what they do best: understanding and serving existing and new customers.
Our customers see Sava as a valuable "co-worker" whose automation and actions enable them to scale their teams more quickly and build more efficient operations.
Our AI Agent is designed to act as an autonomous AI co-worker, automating many of the complex workflows that currently prevent teams from fully focusing on what they do best: understanding and serving existing and new customers.
Our customers see Sava as a valuable "co-worker" whose automation and actions enable them to scale their teams more quickly and build more efficient operations.
Get started
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