About us
Building the future of customer success
Sava is at the forefront of the AI revolution in customer success. We are building AI agent for Customer Success teams—autonomous digital co-workers—purpose-built to empower and strengthen human teams, giving them the edge they need to succeed. We transform how forward-thinking businesses operate and engage with customers.
Mission
AI for LTV
We began with a simple observation from years of managing global Customer Success and Service teams: despite all the technological advances, businesses still face the same core challenges they did decades ago. With recent breakthroughs in AI, we recognized an opportunity to create something truly transformative.
Today, we’re focused on building AI solution designed to help businesses work smarter and deliver tangible financial impact—the kind of solutions we always wished we had ourselves.
Today, we’re focused on building AI solution designed to help businesses work smarter and deliver tangible financial impact—the kind of solutions we always wished we had ourselves.
Frequently Asked Questions
What is Sava?
Sava offers a new solution that automates many of the complex workflows essential to successfully managing and enhancing customer success efforts.
What sets Sava apart is our expertise in advanced Sava AI. Unlike other solutions that rely solely on transcription analysis, we go deeper. We analyze and understand all your customer interactions, grasping not only what was said but also critical nuances like energy, confidence, customer satisfaction signals, and much more. This allows your team to proactively support customers and drive long-term success.
What sets Sava apart is our expertise in advanced Sava AI. Unlike other solutions that rely solely on transcription analysis, we go deeper. We analyze and understand all your customer interactions, grasping not only what was said but also critical nuances like energy, confidence, customer satisfaction signals, and much more. This allows your team to proactively support customers and drive long-term success.
How does it work?
Sava integrates seamlessly into your existing customer success tech stack. By leveraging sophisticated Sava AI analysis, it deeply understands all your customer interactions, automatically taking the right actions. These include providing immediate personalized coaching to your agents, delivering quality assurance reports to managers, and much more. Sava is designed to fully comprehend your agent-customer conversations, enabling your team to better support customers, enhance satisfaction, and ensure compliance, all while driving successful outcomes and exceeding targets.
How secure is Sava?
We are committed to adhering to European Data Privacy & Security standards, ensuring full compliance with the EU's rigorous data protection requirements. Our solution is fully GDPR-compliant, keeping your data secure at all times.
Data is encrypted at rest with AES 256 and in transit with TLS 1.2+. ISO and SOC2 certifications are coming soon.
For more details, please visit our security page.
Data is encrypted at rest with AES 256 and in transit with TLS 1.2+. ISO and SOC2 certifications are coming soon.
For more details, please visit our security page.
Who is Sava for?
Sava is purpose-built and specifically designed for Customer Success and Experience teams looking to maximize their impact. It's ideal for Customer Success professionals aiming to enhance customer retention, identify upsell opportunities, and drive long-term satisfaction, while also helping service teams transform from reactive units into proactive, value-generating forces.
Whether you're focused on improving customer satisfaction or empowering your team to spot and act on growth opportunities, Agaton offers the intelligent support needed to help you achieve these objectives.
Whether you're focused on improving customer satisfaction or empowering your team to spot and act on growth opportunities, Agaton offers the intelligent support needed to help you achieve these objectives.
How is Sava used?
Sava is designed to seamlessly integrate with your existing systems and processes.
Our AI Agent collects all necessary data and delivers its insights—such as coaching, reporting, and more—through the channels of your choice (Email, CRM, Teams, Intercom, Slack, etc.), boosting your team's productivity without interrupting their workflow.
Our AI Agent collects all necessary data and delivers its insights—such as coaching, reporting, and more—through the channels of your choice (Email, CRM, Teams, Intercom, Slack, etc.), boosting your team's productivity without interrupting their workflow.
How does pricing work?
Please reach out to sales@withsava.com for more information on pricing.
Is Sava trying to replace my team?
One of our core beliefs is that to excel in Customer Success, you need a combination of human expertise enhanced by the best of AI. Building trusted relationships and rapport with customers has never been more crucial to driving long-term success.
Our AI Agent is designed to act as an autonomous AI co-worker, automating many of the complex workflows that currently prevent teams from fully focusing on what they do best: understanding and serving existing and new customers.
Our customers see Sava as a valuable "co-worker" whose automation and actions enable them to scale their teams more quickly and build more efficient operations.
Our AI Agent is designed to act as an autonomous AI co-worker, automating many of the complex workflows that currently prevent teams from fully focusing on what they do best: understanding and serving existing and new customers.
Our customers see Sava as a valuable "co-worker" whose automation and actions enable them to scale their teams more quickly and build more efficient operations.
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